Flathmann & Stern

Debt Collection Blog

Business Debt Collection

Business Debt Collections thrive during a down economy. However the debts are harder to collect, because many of the businesses have gone bankrupt. Read More

Debtor Profiles

An understanding of typical debtor profiles will help a collector categorize a delinquent account, weigh collection potential, and map a collection strategy. The most common types of debtor include Read More

A Debt Collection Phone Call – The Power of Urgency

The first 30 seconds of a collection call are the most important. Initially you must establish that you know what you’re doing, you’re professional and that it’s not your first day on the job. Short and sweet and to the point is usually best. Be articulate but not Read More

Aviation Debt Collection

Aviation is a dynamic industry with high dollar transactions. If everything goes as planned, then it is business as usual, but as soon as there is a problem it can snowball into bigger problems. For instance, with Boeing and Airbus, there were and are many Read More

Building Blocks for Business Debt Collection Success

The average collector knows perhaps a dozen collection techniques. The professional col­lector, however, has mastered many high-powered collection techniques and uses them all. Knowledge is not enough in itself. You have to harness and direct that knowledge. Read More
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