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F&S |
The Competition |
| Acknowledge claim back to client to show a chain of custody and permission to move forward with the collection and investigation process |
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Most firms send out form letters only. |
| Generate a corporate profile or consumer profile depending on the claim |
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| Qualify incoming claims for viability by age, pending claims, or other legal issues |
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Most firms will accept any and all claims in order to collect fees |
| Perform an asset search |
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| Generate a credit blemish |
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| Apply F & S Forensic Collection Scoring/Approach to claim and coordinate case law and relevant statutes to support collection effort |
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| Generate registered certified notice of representation and NOTICE of INTENT letter |
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Most firms send out a form letter. |
| Offer 'best interest' solutions to debtors that includes a series of escalating penalties for non-payment |
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Most firms rely on threats, a method with poor results |
| Carbon Copy General Bar Forwarding counsel for claims not willing to adhere to the collection process and recommend litigation with clients approval only |
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| Report payment to client |
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| Timely payment after collection is made |
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| Employ experienced collectors who use forensic techniques |
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Untrained collectors rely on intimidation, a method with substandard results. |
| Report non-viable claims to the client |
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Many firms keep a client believing claim is viable and in the collection process, while constantly requesting new claims |
| Work with client to develop new systems to prevent future problems at no charge |
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Most firms do not want client to figure it out because disarray is in their best interest. We work for referrals and they work to extract what they can for the short length of the relationship. |