Debt Collection FAQs



1. What are your rates for collection?

We realize that no account or situation is the same. Therefore we would like to discuss the best rate for you. Contact us at to inquire about the right rate for you.


2. Where are your corporate offices located?

We are headquartered in the West Palm Beach, Florida, area in Boynton Beach.


3. Are there any upfront fees or sign up charges?

There are no signup fees. We do not charge any fee until we successfully collect your business debt. This is called a contingency based fee, meaning if we do not collect, then we do not charge you anything. Keep in mind that we are very good at collecting your accounts receivables and we rarely are unable to collect.


4. Do I have to sign a contract for my bad debt accounts to be collected?

We do not require you to sign a contract before we start collecting your accounts receivables. We do require that you sign a simple authorization agreement to represent you. This agreement can be found here


5. What area do you collect in?

We are an international debt collection agency. We have years over 30 years experience collecting internationally and we also cover the entire United States.


6. Do you require a minimum number of business accounts to be placed for collection?

We do not have a minimum number of accounts that you must place with us. We are happy to help you with any bad debt and we will show you that we are capable of collecting your business debts.


7. Is there a limit on the minimum amount placed for business debt collection?

We do not have a minimum amount for collection. We know that you have worked hard for your money and we want to get it back to you.


8. Do you belong to any debt collection Industry association?

Yes, we are members of the General Bar Forwarders and the Association of Transportation Law Professionals.


9. How can we place business debt accounts for collection?

You can email us at or call us at (877) 736-1225 or you can fill out the Account Placement Form here


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"Flathmann & Stern, LLC services are superior and are truly needed in business. I was always skeptical about using a collection agency to collect on my customers that were behind in paying me until one day enough was enough."

"Today, I have a different philosophy about collections, if my customers don't pay my invoices within 30 to 45 days, those invoices go right to Flathmann & Stern for collections."

"I highly recommend Flathmann & Stern for Business Debt Collection. They specialize in transportation debt collections and they literally saved our old accounts receivable. They are an excellent organization!"

Debt Collection Specializations:
  • Commercial Debt Collection
  • Transportation Collection Agency
  • Freight Collection Agency
  • Aviation Debt Collection

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