Flathmann & Stern

What is a Commercial Collections Agency?

A commercial collection agency is a highly specialized debt collection agency that recovers bad debt from corporations or commercial debtors.  The balances are normally much higher than with consumer debts.  Commercial agencies are much more technical and skilled than regular collection agencies.  They must do everything according to the law and be ready to present their efforts to a court of law.

A commercial collection agency must due plenty of research before contacting the debtor.  This can include background checks, payment history, corporate structure, skip tracing, access to non-public databases, and any other pertinent information.  This requires skilled debt collectors and a professional approach.

Commercial agencies must follow all local and state regulations.  Many agencies work with local attorneys to ensure adherence to regulations.  Training is ongoing for commercial debt collectors, as they must keep up with all new laws or any other changes that impact the industry.

Industry recognition is important to commercial agencies, as they tend to more industry specific.  The industries include finance and transportation, among many others.  Many commercial collection agencies are part of industry associations.  These associations help to ensure that the agencies adhere to set principles and standards.

Commercial collections firms can help many businesses recover accounts that are long overdue.  Most businesses do not know what to do when an account is not paid on time, but a commercial debt agency can help you figure out where to start.  The key is finding a good agency to work with and developing a good working relationship.  This will ensure that your company does not get in serious financial trouble due to unpaid accounts receivable.

When dealing with large balances and corporate debtors, always look for an experienced commercial collection agency.  They give you and your business the best chance of recovering your unpaid money.

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